The two licences side by side
| Question | UK Gambling Commission | Curaçao Gaming Authority (CGA) |
|---|---|---|
| May serve players in Great Britain | Yes | No: the Commission says a foreign licence does not permit it |
| Law | Gambling Act 2005 | National Ordinance on Games of Chance (LOK), in force since 24 December 2024 |
| Your individual complaint | Free ADR provider after eight weeks | «does not handle individual complaints» |
| Public licence check | Business register, 2,632 records on 11 October 2026 | Online portal offline and, from 7 October 2026, closed for good |
| National self-exclusion | GAMSTOP compulsory | Not part of GAMSTOP |
The CGA describes itself as the regulator of Curaçao's online gaming industry and its anti-money laundering supervisor. On complaints it is blunt: it is not a civil court and cannot order operators to compensate players.
What has happened to Curaçao's licence portal?
The CGA identified unauthorised access to its online gaming portal and announced it on 17 September 2026. On 22 September it said a researcher had got in through the customer-facing part, using an account registered in December 2025 under a false identity, and that access lasted until September. On 7 October 2026 it said the portal would not return to service. Existing licences stay valid, the CGA says, but its current digital seal would be affected, and operators will get an alternative way to show that a domain is licensed.
Which British rules come only with a UKGC licence?
- Age and identity checks before any deposit or free demo game: age and ID checks.
- A £5 cap per online slot game cycle, £2 for players under 25: stake limits.
- Wagering of no more than ten times the bonus: the wagering cap.
- No credit card payments, a declared protection rating for your balance and an ADR route when a dispute stalls.
To confirm that a site really holds the British licence, use our licence check.